Symphony
  Reducing Total Cost of Ownership & Operation is an ongoing mandate amongst IT Managers in today's "flat world". However, with the possible exception of the most routine maintenance tasks, traditional offshoring rarely leads to lower total costs when the people performing the work lack the appropriate level of skill or understanding of the client's business.

HyNote’s AppFactory service solutions blend the appropriate mix of onshore and offshore expertise with our secure Conductor Online client collaboration & project management portal. AppFactory clients are assigned a dedicated client manager to ensure clear and consistent communications and escalation management across all client and HyNote constituents regardless of location. HyNote AppFactory is ideal for clients looking for cost efficient:
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  Solution Design & Delivery
   Application Migration
  Application Maintenance & Support
  Arrow Hyperion, Oracle Apps, Cognos, Outlooksoft
   
Features
AppFactory Key Features
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  bullet  SLA based support with 24 X 7 coverage
  bullet  Proactive monitoring & performance enhancement
  bullet  Blended Onsite / Offsite delivery model
  bullet  Skilled functional and technical resources
  bullet  Conductor Online secure, client interaction & project management portal
  bullet  Proven methodology for knowledge transition & ongoing support
  bullet  Metrics driven delivery approach
  bullet  Custom code library / management
  bullet  Incident & change management processes ensure compliance
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HyNote currently offers AppFactory service solutions for Hyperion applications and will be adding support for additional vendors in the near future.
   
Impact

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HyNote AppFactory services can reduce initial and ongoing IT costs by 30% or more over traditional delivery and maintenance methods.

HyNote experts have the experience to extract value from your existing applications and create solutions which can meet your future business needs. Our AppFactory offering is practical and uses proven methodologies complemented with intense customer focus.

With HyNote AppFactory, you get the tools and processes that help you achieve the required application performance, improve your management productivity, better compliance and utilization of resources, enabling reductions in total cost of ownership and operation.

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